Last updated: 19 September 2026
This Privacy Policy explains how personal information is collected, used, stored and protected when you use Nutomo.com, purchase Nutomo products or otherwise interact with Nutomo.
Nutomo is a brand powered by Velivion Ltd, a company registered in the Republic of Cyprus under registration number HE 495527.
For the purposes of applicable data protection legislation, including the EU General Data Protection Regulation, Velivion Ltd is the data controller for personal information processed through Nutomo.com unless otherwise stated.
References in this Privacy Policy to “Nutomo”, “we”, “us” or “our” refer to Velivion Ltd operating the Nutomo brand.
Contact: support@nutomo.com
1. Information We Collect
Depending on how you interact with Nutomo, we may collect:
Information you provide
This may include:
- name;
- email address;
- billing information;
- company or business name;
- country and address information;
- order and transaction information;
- Shopify store information that you choose to provide;
- account or licence information;
- support requests and correspondence;
- affiliate application and payment information;
- marketing preferences; and
- other information that you voluntarily provide.
Payment information
Payments may be processed by third-party payment processors.
Nutomo does not normally receive or store your complete payment card number. Payment providers may provide us with limited transaction information such as payment status, transaction identifier, card type or partial card details.
Automatically collected information
When you visit Nutomo.com, we may collect information such as:
- IP address;
- browser type;
- device type;
- operating system;
- referring website;
- pages visited;
- date and time of visits;
- approximate geographic region;
- website interactions;
- cookie identifiers; and
- diagnostic, security and performance information.
2. How We Use Your Information
We may process personal information to:
- process and fulfil purchases;
- provide access to Nutomo products;
- manage licences;
- provide product updates;
- provide technical and customer support;
- authenticate users and prevent unauthorised licence use;
- communicate about purchases or accounts;
- manage the Nutomo Affiliate Program;
- process affiliate commissions;
- detect fraud, abuse and security incidents;
- maintain and improve Nutomo.com and our products;
- understand website usage and performance;
- comply with tax, accounting and legal obligations;
- establish, exercise or defend legal claims; and
- send marketing communications where permitted by law.
3. Legal Bases for Processing
Where GDPR applies, we rely on one or more of the following legal bases.
Contract: where processing is necessary to provide a product or service you purchased or requested.
Legal obligation: where processing is required to comply with applicable law, tax, accounting, regulatory or other legal requirements.
Legitimate interests: where processing is necessary for legitimate business purposes such as protecting Nutomo against fraud, operating our website, improving our services and maintaining security, provided those interests are not overridden by your rights.
Consent: where you have specifically consented to processing, such as certain marketing communications or non-essential cookies.
You may withdraw consent at any time where consent is the legal basis for processing.
4. Cookies and Similar Technologies
Nutomo.com may use cookies, pixels and similar technologies for:
- essential website functionality;
- shopping cart and checkout functionality;
- security;
- remembering preferences;
- analytics;
- measuring website performance;
- affiliate attribution; and
- marketing, where permitted.
Where required by law, non-essential cookies will only be activated after you provide consent.
You can also control certain cookies through your browser settings.
5. Sharing Personal Information
We may share personal information with service providers necessary to operate Nutomo, including providers of:
- website hosting and infrastructure;
- ecommerce technology;
- payment processing;
- email delivery;
- customer support;
- analytics;
- fraud prevention;
- cloud storage;
- accounting and professional services; and
- affiliate tracking.
These providers may only process information for the purposes for which it has been provided and subject to applicable contractual and legal requirements.
We may also disclose information where required by law or where reasonably necessary to protect our rights, users or services.
We do not sell personal information to third parties.
6. International Data Transfers
Some service providers may process personal information outside Cyprus or the European Economic Area.
Where GDPR applies and information is transferred to a country that does not benefit from an applicable adequacy decision, we will use appropriate safeguards where required, such as approved Standard Contractual Clauses or another lawful transfer mechanism.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Certain transaction, accounting and business records may be retained for longer periods where required by applicable tax, accounting or legal obligations.
When personal information is no longer required, it will be deleted, anonymised or otherwise securely disposed of where reasonably practicable.
8. Your GDPR Rights
Where applicable, you may have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of your information;
- restrict certain processing;
- object to certain processing;
- receive certain information in a portable format;
- withdraw consent;
- object to direct marketing; and
- lodge a complaint with a data protection supervisory authority.
To exercise your rights, contact:
We may need to verify your identity before processing certain requests.
You may also lodge a complaint with the Office of the Commissioner for Personal Data Protection of Cyprus or, where applicable, another competent supervisory authority.
9. Marketing Communications
Where permitted, we may send information about Nutomo products, updates, offers and services.
You may unsubscribe at any time using the unsubscribe link contained in marketing emails or by contacting support@nutomo.com.
Transactional communications relating to purchases, licences, security or customer support may still be sent where necessary.
10. Security
We use reasonable technical and organisational measures intended to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or access.
No internet based system can be guaranteed to be completely secure.
11. Children’s Privacy
Nutomo is intended for business owners, ecommerce professionals and other users capable of entering into legally binding agreements.
We do not knowingly collect personal information from children where parental or guardian consent would be legally required.
12. Third-Party Websites and Services
Nutomo may contain links to third-party services, including Shopify and other ecommerce services.
Those third parties operate independently and their privacy practices are governed by their own policies.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational or service changes.
The latest version will be published on Nutomo.com with an updated “Last updated” date.
14. Contact
Nutomo
Powered by Velivion Ltd
Republic of Cyprus
Company Registration Number: HE 495527
Email: support@nutomo.com